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Plain answers, from first sign-in to show-day PDFs. Can’t find it? Get in touch.
What the private beta is, how to sign in, and the fastest way to see the platform working, including the one-click sample event.
Read the guide →The new-event wizard step by step. Basics is the only step you have to finish, The room and The goal can wait, and nothing exists until you press the button on step 3.
Read the guide →The “SHOW 60% READY” number on your dashboard and event page: what it counts, what it deliberately doesn’t, and why 100% is not a grade.
Read the guide →Sections, blocks, timing, energy levels, and versions: how to build and rearrange your show minute by minute.
Read the guide →One click turns your run of show into a branded, print-ready PDF with full crew detail: times, speakers, rooms, notes, and energy.
Read the guide →Two exports come out of one plan. The crew PDF is your internal document; the guest agenda is your client’s. Here’s how to build the second one.
Read the guide →Who is speaking, how they play a room, and what the crew needs when they walk on. The fastest way to improve a FlowGenius draft.
Read the guide →A crew list on every event: who is working, what role, which day, what call time. Statuses you record yourself, double-booking warnings across your workspace, and a CALL TIMES block on the crew PDF.
Read the guide →A private venue library and a per-event shortlist with the state of your own outreach. Filters that pass recorded facts only, one selected venue per event, and an app that never contacts a venue for you.
Read the guide →The review panel end to end: the editable inputs column, per-block Apply and Skip, the Adjust card that retitles and retimes, and why nothing changes until you say so.
Read the guide →The honesty contract, in writing: no overwrites, no invented facts, no fake precision, no acting alone.
Read the guide →A drafted time you disagree with costs you nothing. How to fix it in seconds, how your end time and immovable times are checked, and what to feed it so the next draft lands closer.
Read the guide →Export both PDFs and check your immovable times. Ninety seconds, and your show stops depending on us, on venue wifi, and on anyone’s login.
Read the guide →Start the show, and every phone in the building follows the same block at the same second. Who can drive, what the crew and the client see, alerts to the crew, cutting a block, the MOVED chips, what the screen does when the wifi dies, and what the second release does not do yet.
Read the guide →After a live show ends, its record lives on the event page: planned against actual for every block, what was skipped or cut, and who did what, minute by minute.
Read the guide →Where to look when something feels wrong: the Status row inside the app, the public status page you can send to anyone, what each of the four checks really checks, and what green, degraded, and down mean for a show.
Read the guide →The five seats, the separate question of which events someone can open, and the things worth knowing before you send anyone a link.
Read the guide →The four cards on the Settings page, what each seat can change on them, and the things you might expect to find there that are not there yet.
Read the guide →Upload a photo of yourself from Settings, where teammates see it, what happens to the file, and how to remove it.
Read the guide →The reset link from the sign-in page, why the confirmation screen looks the same whatever you typed, what to do when a link says it no longer works, and the other dead ends at sign-in with the way past each one.
Read the guide →What private beta means, how invites roll out, where to check platform health, and how to reach us.
Read the guide →One address, read by a person, and Runner for a show that is happening right now. How the queue is ordered, why we publish no response times, and what to put in the message.
Read the guide →